Platute Student App Explained
Navigate through the menu
The Navigation Menu provides different options to search for private tutors or group classes, sort through bookings and history, and view/edit profile details.
Map/List view
The Map View will be very helpful if you want a face-to-face session. Set up your desired time, date and location for your next session, and browse around your localisation to find the perfect tutor near you!
You can use the switch icon at the top right corner to switch to List View. This view will be more appropriate if you are planning on having an online session. You can quickly compare tutors' rating, price and expertise, diving into their profile.
Search Subject to find the perfect match
In the Search Subject section, you will be able to narrow down your tutor research by general subject categories. Or if you are looking for help on a specific school/university subject, you can also look for a tutor that mastered that subject using the course code.
We already have 60K+ subjects from 20 top Australian Universities in our system to pick from, and are adding some new ones every day.
You can also easily search them via the Search Bar,and directly type the course code you want for a quick search.
Book a tutor
Booking a tutor has never been that easy. After searching your subject, and exploring profile through the Map or List view, you can now send a booking request.
Double check the Session Details(type, date, time..) before adding a quick message for the tutor, and you are good to send your booking request.
The tutor will give you an answer quickly, either accepting your booking, proposing new time/date if they are unavailable or declining your booking (pretty rare).
Check your bookings
In the Booking section, you can see which bookings are pending or accepted by tutors. You can access bookings details, and chat in-app with tutors that accepted your booking.
In-App messaging for coordination and safety
In-app messaging will allow you to coordinate your sessions,receive course material and introducing yourself to your new tutors.
With Platute, everyone is safe! No need to disclose your personal email address or phone number.
Online session
❶ 1 hour before the beginning of your session, you will receive an email with a link to access your online session.
❷ When your session is starting, open the link provided in the email.
❸ It will give you access to your online session.
On your app, you will have access to the on-gonging session screen, with the possibility to make SOS calls and to extend the session if you need to.
At the end of the session, tap the End the session button.
Tips: Starting and ending a session is very important, as it allows the system to bill you appropriately.
Face-to-face session
❶ 1 hour before the beginning of the session, you will receive a QR code in your app.
❷ When your session is starting, your tutor will use their app to scan your QR code.
❸ Then you will have access to the on-gonging session screen,with the possibility to make SOS calls and to extend the session if you need to.
At the end of the session, tap the End the session button. Tips: Starting and ending a session is very important, as it allows the system to invoice appropriately.
Extend your session
If everything is going well and you are making good progress, you can extend the session by adding more time.
Using that button you will send a request to the tutor that can accept it.
Both parties need to accept the extension as it will automatically update the billing.
